MarkerFlow Digital Solution Privacy Policy

Last Updated: April 13, 2025

1. Introduction

Welcome to MarkerFlow Digital Solution (referred to herein as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.markerflow.com ("Website") and use our services, including the MarkerFlow Digital Solution software ("Services").

2. Information We Collect

We may collect information about you in a variety of ways. The information we collect depends on how you interact with our Website and Services.

2.1 Personal Information

When you register for an account, subscribe to our newsletters, or contact us, we may collect personally identifiable information (PII), such as:

  • Your full name
  • Email address
  • Phone number
  • Payment information (when you purchase a subscription or a product), including credit card details processed through our payment processor.

2.2 Usage Information

We automatically collect non-personal information about your interactions with our Website and Software, including:

  • IP address and browser type
  • Pages visited and time spent on the Website
  • Feature usage and interaction data within the MarkerFlow application
  • Log files and error reports

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your user experience and collect data about your browsing activities on our Website. This data may include:

  • Authentication tokens
  • Usage patterns and preferences
  • Analytics data for improving our services

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Website and Services
  • Personalize and improve your experience with MarkerFlow
  • Process transactions and send you related information, including purchase confirmations and invoices
  • Communicate with you about updates, promotions, and other information related to our Services
  • Monitor and analyze usage and trends to enhance performance and functionality
  • Develop new products, services, features, and functionality
  • Enforce our Terms and Conditions and comply with legal obligations

4. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery) under strict confidentiality agreements.

4.2 Legal Compliance and Protection

We may disclose your information if required by law, subpoena, or if we believe that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Protect the safety of our users or the public
  • Investigate or prevent possible wrongdoing in connection with the Services

4.3 Business Transfers

If MarkerFlow is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We employ a variety of security measures to help protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure data storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw consent at any time (without affecting the legality of any processing performed prior to your withdrawal)

8. Third-Party Websites

Our Website and Services may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are accessing our Services from outside the Philippines, please note that your information may be transferred to, stored, and processed in the Philippines where our servers are located. By using our Services, you consent to this transfer, storage, and processing.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
markerflow.app@gmail.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website with a revised "Last Updated" date. Your continued use of the Website or Services after any modifications to the Privacy Policy indicates your acceptance of the changes.

12. Effective Date

This Privacy Policy is effective as of April 13, 2025.